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Frequently asked questions

Do you have a shop I can visit?

No. We are an online shop only. We don't have a physical shop you can visit.

Do you offer sample flowers?

Yes. We offer sample flowers which you can purchase online. This is a great way to see the quality & colours in person from the comfort of your own home before making a final purchase. 

How long will my order take?The delivery time for your order can vary depending on several factors, including the specific product you've ordered, its customization requirements, your location, and the shipping method you choose. 
 

How do I care for my flowers?

1. Dusting:

2. Cleaning:

3. Avoid Direct Sunlight:

4. Prevent Crushing:

5. Storage:

6. Avoid Water:

7. Display Considerations:

8. Gentle Handling:

9. Refresh as Needed:

10. Professional Cleaning:

What materials are our artificial flowers made from:

  1. Silk: Silk is one of the most traditional and popular materials for artificial flowers. It is valued for its natural sheen, softness, and ability to capture the delicate look and feel of real petals and leaves. Silk flowers are often hand-painted to achieve realistic color variations.

  2. Polyester: Polyester fabric is frequently used in crafting artificial flowers. It is durable, holds its shape well, and is available in a wide range of colors and textures. Polyester flowers can have a realistic appearance and are commonly used for mass-produced silk flowers.

  3. Plastic: Plastic is a versatile material for crafting artificial flowers. It is lightweight, cost-effective, and can be molded into various shapes and forms. Plastic flowers are often used for long-lasting outdoor displays due to their resistance to moisture and fading.

  4. Fabric: Various types of fabric, including organza, satin, and velvet, are used for creating artificial flowers. These fabrics are chosen for their texture and ability to mimic the appearance of real flower petals.

  5. Latex: Latex is employed for crafting artificial flowers that require a highly detailed and realistic texture. Latex flowers are often used for floral arrangements that need to closely resemble certain flower species, such as roses or orchids.

  6. Wire and Plastic Stems: Artificial flower stems are typically made of wire covered with green or brown plastic to imitate the appearance of real plant stems. These flexible stems make it easy to arrange and shape the flowers

  7. Natural Materials: Some artificial flowers incorporate natural elements, such as dried or preserved leaves and plant parts, to enhance their authenticity.

  8. Silicone: Silicone is used for creating artificial flowers with a lifelike feel and texture. It is often used for flower petals, particularly in high-end, ultra-realistic arrangements.

Artificial flower production combines these materials with skilled craftsmanship to produce a wide range of lifelike and attractive floral arrangements suitable for various purposes, from home décor to special events and weddings. The choice of materials depends on factors like cost, appearance, durability, and intended use.

Can I get a refund? Refund Policy for Artificial Floral Arrangements: At Silk Infinity Flowers, we take pride in crafting high-quality artificial floral arrangements made to order just for you. Please note that all sales of artificial floral arrangements are final, and we do not offer refunds or returns. We are committed to ensuring the utmost satisfaction with your purchase, and our team is available to address any concerns or issues you may have with your order.


How are the bouquets measured? 
Bouquets are measured by the curvature not diameter.