Frequently asked questions
Do you have a shop I can visit?
No. We are an online shop only. We don't have a physical shop you can visit.
Do you offer sample flowers?
Yes. We offer sample flowers which you can purchase online. This is a great way to see the quality & colours in person from the comfort of your own home before making a final purchase.
How long will my order take?The delivery time for your order can vary depending on several factors, including the specific product you've ordered, its customization requirements, your location, and the shipping method you choose.
How do I care for my flowers?
- Gently dust your artificial flowers regularly using a soft, clean brush or a can of compressed air. This will help remove any accumulated dust and maintain their vibrant appearance.
- For more thorough cleaning, fill a basin or sink with lukewarm water and a mild, gentle soap. Submerge the artificial flowers and gently agitate the water to clean them. Rinse thoroughly with clean water and allow them to air dry completely before returning them to their display.
3. Avoid Direct Sunlight:
- Artificial flowers are not designed to withstand prolonged exposure to direct sunlight, as it may cause colors to fade over time. Display them in a location away from strong, direct sunlight.
4. Prevent Crushing:
- To maintain the shape of your artificial flowers, be mindful not to crush or bend the petals and stems. Handle them gently when moving or arranging them.
- When not in use, store your artificial flowers in a cool, dry place away from moisture and extreme temperatures. Keeping them in a protective container or box can help prevent dust accumulation.
6. Avoid Water:
- Unlike real flowers, artificial flowers do not require water. Never attempt to water them, as this can damage the materials and create mold or mildew.
7. Display Considerations:
- Consider the location and environment where you display your artificial flowers. Avoid placing them near sources of heat, open flames, or strong drafts, which can potentially damage the materials.
8. Gentle Handling:
- When arranging or moving your artificial flowers, handle them gently to avoid damaging the petals or stems. Pay attention to the delicate parts of the arrangement.
9. Refresh as Needed:
- Over time, artificial flowers may show signs of wear. If individual stems or petals become damaged, consider replacing them to maintain the overall appearance of the arrangement.
10. Professional Cleaning:
- For larger or more intricate artificial flower arrangements, you may want to consider professional cleaning and maintenance services to ensure their longevity.
What materials are our artificial flowers made from:
Silk: Silk is one of the most traditional and popular materials for artificial flowers. It is valued for its natural sheen, softness, and ability to capture the delicate look and feel of real petals and leaves. Silk flowers are often hand-painted to achieve realistic color variations.
Polyester: Polyester fabric is frequently used in crafting artificial flowers. It is durable, holds its shape well, and is available in a wide range of colors and textures. Polyester flowers can have a realistic appearance and are commonly used for mass-produced silk flowers.
Plastic: Plastic is a versatile material for crafting artificial flowers. It is lightweight, cost-effective, and can be molded into various shapes and forms. Plastic flowers are often used for long-lasting outdoor displays due to their resistance to moisture and fading.
Fabric: Various types of fabric, including organza, satin, and velvet, are used for creating artificial flowers. These fabrics are chosen for their texture and ability to mimic the appearance of real flower petals.
Latex: Latex is employed for crafting artificial flowers that require a highly detailed and realistic texture. Latex flowers are often used for floral arrangements that need to closely resemble certain flower species, such as roses or orchids.
Wire and Plastic Stems: Artificial flower stems are typically made of wire covered with green or brown plastic to imitate the appearance of real plant stems. These flexible stems make it easy to arrange and shape the flowers
Natural Materials: Some artificial flowers incorporate natural elements, such as dried or preserved leaves and plant parts, to enhance their authenticity.
Silicone: Silicone is used for creating artificial flowers with a lifelike feel and texture. It is often used for flower petals, particularly in high-end, ultra-realistic arrangements.
Artificial flower production combines these materials with skilled craftsmanship to produce a wide range of lifelike and attractive floral arrangements suitable for various purposes, from home décor to special events and weddings. The choice of materials depends on factors like cost, appearance, durability, and intended use.
Can I get a refund? Refund Policy for Artificial Floral Arrangements: At Silk Infinity Flowers, we take pride in crafting high-quality artificial floral arrangements made to order just for you. Please note that all sales of artificial floral arrangements are final, and we do not offer refunds or returns. We are committed to ensuring the utmost satisfaction with your purchase, and our team is available to address any concerns or issues you may have with your order.
How are the bouquets measured?
Bouquets are measured by the curvature not diameter.